Cookie Policy & GDPR
Cookie Policy
At Drop, we utilize the latest and leading-edge techniques to facilitate our clients, visitors, and customers on our website and mobile app. Our goal is to analyze, improve, and personalize user experience; For that we use cookies. Here’s how it works:
What are cookies?
Cookies are small files stored in a computer or phone that comprises fragments of data. These files mostly contain the username, password, location, IP address, and few other computer-related terms.
Cookies help websites to identify frequent users and improve the site for their next visit. Websites are responsible to store such ‘Cookies’ text files.
Cookies are awesome!
Cookies are helpful in a way or two that it helps us know what you are browsing on our website. It helps us to understand how you pay a visit to Drop’s website. We then, with the help of cookies, save the details and save you time until your next visit.
In simple words:
- You visited http://droponline.co.uk/, entered your ID and password to log in;
- The information is stored in a cookie;
- On your next visit, we fill out the required fields for you and save you time.
Cookies have an expiry date too—depending on the type of it—cookies can be temporary or permanent.
- Session Cookies – A type of cookies that expire the moment when you close your browser (temporary cookies);
- Persistent Cookies – A type of cookies that stay saved in your browser for as long as you manually erase it.
First-Party Cookies
No matter what browser you are using to surf the internet, the default browser settings typically have ‘First-Party Personal’ cookies set; And Drop also collects user’s data through the said type of cookies. We do not use ‘Third-Party’ cookies on our website and mobile app.
Cookies help us track emails
Every marketing email, the newsletter we send our customers and clients contains tracking parameters. These parameters have unique identifiers that help us know when the subscriber has opened our email, access time, computer details, and IP address.
We collect this data and generate a marketing report on how well our emails are doing for the user’s benefit of interest (marketing campaigns). Users have the absolute privilege to unsubscribe to aforesaid emails at any time of their ease. Our goal, while tracking these emails, is only for marketing purposes.
Cookies can be turned off
You can turn off the cookies for security reasons or not complying with our cookies policies. However, it may become a little difficult for you to browse our website and mobile app; and for us to set preferences for your visit.
You can manage cookies’ settings from your browser’s settings.
Cookies and Drop are pals
Without cookies, Drop won’t work efficiently for you. Following are the areas at Drop where cookies are necessary:
- Signing up / Account registration;
- Order Process / Order Delivery Status;
- Online Chat with Drop’s Customer Service Agent.
GDPR, You, and Drop
General Data Protection Regulations or -G-D-P-R- are a set of guidelines that help businesses/enterprises collect user’s data and process it only for individuals living under European Union (EU) jurisdiction.
Drop is a registered and licensed delivery company headquartered in Stockport, Manchester, UK. This privacy policy, terms and conditions, and cookies help us make you understand how we collect your data; and for what purposes.
Following are the types of data that we store with your consent under the GDPR umbrella:
- We save the first name, last name, email address, phone number, and password of users at the time of account registration at Drop’s web and mobile application;
- We save only necessary Credit/Debit Card details of users/clients, in case if they’re making a payment to us via the said payment method;
- We save the name and email addresses for sending out the latest updates, discount offers, deals, articles, blogs, digital receipts, important announcements, and for marketing our products;
- All the collected data is stored in our data center where it remains confidential and out-of-reach of every unauthorized personnel and third parties;
- You have the absolute privilege to omit, delete, erase your personal data saved on Drop by simply contacting us;
- You can unsubscribe to our marketing emails, newsletters, announcement emails, and any other emails sent from Drop at any time;
- Your personal and any other provided data shall remain safe and confidential;
- If there is any information, data, that you believe is incorrect, misspelled, or wrong, then please do not hesitate to contact us for rectification;
- At Drop, you are incharge of your data.
If you are an EU citizen, then:
- You hold absolute privileges to know about how, when, what data do we collect from you;
- You hold the absolute privilege to request deletion/erase/omittance of your personal data at any time;
- You hold the absolute rights to stop us from using your personal data to send you marketing and promotional emails;
- You hold the lawful right to complain about data protection in case if there is any data breach or data violation from our end;
- You hold absolute right to deny our request of providing us with personal information other than necessary to proceed with your order or registration at Drop.
Want to know more?
If you have any questions regarding our privacy policy, cookies, terms, and conditions, or the way we conduct our business, then you can contact us at support@droponline.co.uk. We’d be happy to comply.